A SINGLE UNIFIED BUSINESS RECOVERY POLICY FOR SMES


In association with Composite Legal Expenses, First Recovery for business is a unique risk management policy. We’ll keep you going in the event of an emergency with business interruption and continuity services.

By keeping your business safe, our services can help in the event of an emergency or disaster such as flooding, fire or vandalism. We can:

  • Help your business continue to run
  • Support your employees with alternative office space
  • Help you manage your business recovery

 

BUSINESS RECOVERY SERVICE


If your business cannot trade we’re here to get you back on track as quickly as possible. Our business recovery service combines three essential elements to provide complete peace of mind.


Pre-Loss: We’ll help you with your Disaster Recovery Plan

At First Recovery, we’ve developed a simple disaster recovery planning system, BRIO (Business Recovery Information Online). It is the industry's easiest to use and most powerful disaster recovery planner - accessed via this website.

Simply complete the scenarios, and you’ll have your own easy-to-update disaster recovery plan. Giving you confidence that when disaster strikes, co-ordinated and structured arrangements to minimise disruption will be deployed.


At Loss: Immediate Support

More than 70,000 customers across the UK rely on First Recovery to provide emergency disaster recovery services, so when the worst happens, your disaster recovery service kicks in immediately and real help is available within one working day.

Should your business premises become unfit for ongoing occupation, our emergency disaster recovery service can help.

We can provide emergency alternative premises* with:

  • Over 500 office locations around mainland UK – as close as possible to your existing premises
  • Complete with furniture, IT and secretarial services
  • Meeting rooms and reception facilities

*Please note: We do not provide alternative commercial or industrial premises such as retail outlets or warehouses. However, we do provide a platform for communication to arrange such services.

Additionally, we can also provide:

  • A disaster event manager to arrange service delivery
  • Reinstatement of your email services
  • Internet access
  • IT technicians to install a network of your required number of PCs
  • Telephone line redirection

Post-Loss: Claim Management

In the aftermath of a major loss, our fully-qualified experts will handle all aspects of the preparation, submission and negotiation of a claim.

We only use Chartered Loss Adjusters, Chartered Accountants and Chartered Surveyors. This means when we negotiate your claim, we do it from a position of strength. You’ll have access to a strong team of experts and negotiators.

Professional fees are met by the policy when activated by a loss greater than £25,000 and/or a First Recovery mobilisation, and is most suited to organisations with a turnover up to £25m.

 

GET YOUR BUSINESS RECOVERY SERVICES QUOTE


Tell us more about your business and we’ll get back to you with a quote for your policy.

If you have any questions – please get in touch.


1. Pre Loss


BRIO - BUSINESS RECOVERY INFORMATION ONLINE
  • Simple-to-use, powerful, full-featured online disaster recovery planning
  • Accessed via your customer area from any device
  • Direct staff to specified actions
  • Share critical information
  • Plan to survive
PLAN

2. At Loss


AWARD-WINNING EMERGENCY DISASTER RECOVERY
  • DAY ONE provision of office space for up to 12 staff in one of more than 500 centres UK‐wide - minimum one month
  • IT network delivered, installed, commissioned
  • Email and internet service reinstated
  • Help in reinstating backed‐up data
  • Telecoms services redirected
SURVIVE

3. Post Loss


LOSS RECOVERY
  • 24/7 countrywide response
  • Immediate access to professional advice
  • Preparation and claims submission support throughout the claim
  • Deployment of professionally qualified personnel
  • Underwritten by A rated insurer
  • Rigorous pursuit of interim payments
  • Immediate advice on loss mitigation and business recovery
PROSPER

To the outside world, it’s as if nothing has happened

Our Partners